Frequently Asked Questions?

1.Do You Deliver Internationally?

Only Delivering To The UK. Free Posting & Packaging. 

2.How Long Does It Take To Receive My Order?

We Dispatch The Chosen Product 1-2 Days After Purchase, So The Product Should Arrive At Your DoorsWithin 3-5 Working Days.

3.Can I Receive My Order Faster?
Currently We Are Not Offering This Service. But The Express Shipping Delivery Service Will Be Available Soon. Which Means Your Products Will Arrive Within 2-3 Working Days.

4.How Do I Process A Personalised Product?
During Checkout Add A Message Stating The Name Or Phrase That You Wish To Print On The Product. 
5.I Forgot To Add The Name I Want To Be Used?
No Issue, Head To The Contact Us Page And Just Email Us With The Details Of Your Order.

6.Do You Offer Tracking Number Services?
Yes We Do At An Additional Cost Of £3. We Use Royal Mail Delivering Services.

7.Do I Have To Pay Shipping?
No. All Orders Are Free Posting & Packaging Unless You Choose To Add Tracking Number Service (See Above).

8.What Type Of Payment Methods Do You Accept?
PAYPAL. This Is The Most Secure Payment Service For Both Buyer & Seller.

Do You Offer Refunds?
Personalised Products Are Strictly Non-Refundable.